Taking part in working groups both at ICANN, ISOC, but also IETF, I spend a fair amount of my time in conference calls.
Each organisation has its own preferred tool for online collaboration. Whilst some of them involve contracts with a commercial provider, others are "free" - as in they might be test systems or freeware. If all else fails, we sometimes use Skype. But finding a proper tool that can let you share documents and presentation material, speak to each other in a meaningful way, interface with the real world, as well as allow for simultaneous text input is easier said than done. The bottom line is that we've *always* has a problem with communications.
The VMEET working group at IETF has been formed specifically to find a solution to this problem, whether it is evaluating what's out there, or drawing up specifications for a new set of tools. Its findings risk being very helpful for other organisations, since an increasing amount of collaborative work is required if the Internet model of governance is to be sustained. For more information on this exciting challenge, go to: https://www.ietf.org/mailman/listinfo/vmeet
That said, Google seems to have come up with its own version of online collaboration. Not quite ready yet, but there's a preview on:
http://wave.google.com
It looks like it has potential, especially with extensions, since it follows the Open Source concept.
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